ChatRando

ChatRando

Privacy Policy

Last updated: March 25, 2026

1. Information We Collect

Information you provide:

  • Email address (if you register)
  • Nickname and profile preferences
  • Selected interests and language
  • Payment information (processed by Stripe — we never store card details)

Information collected automatically:

  • IP address
  • Device fingerprint (for abuse prevention)
  • Browser type and version
  • Session duration and chat statistics (anonymized)

2. How We Use Your Information

  • Matching: Your interests and language are used to find compatible chat partners
  • Moderation: Text and video are analyzed in real-time by AI to ensure safety
  • Abuse Prevention: IP and device data help us enforce bans and prevent abuse
  • Analytics: Anonymized session data helps us improve the platform
  • Communication: Email for password resets and account verification only

3. Chat Data

We do not store chat messages. Text messages exist only during the active session and are not saved to any database. The only exception is messages flagged by our automated moderation system, which are stored temporarily for review.

Video is peer-to-peer. Video streams are sent directly between users via WebRTC and do not pass through our servers. Frame captures for moderation are analyzed in real-time and immediately discarded after analysis.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Stripe: For payment processing
  • Law Enforcement: When required by law or to protect safety
  • Service Providers: Infrastructure providers who help us operate the platform

5. Data Retention

  • Guest accounts: Data deleted after 30 days of inactivity
  • Registered accounts: Data retained until account deletion
  • Reports and moderation logs: Retained for 90 days
  • Payment records: Retained as required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Withdraw consent for data processing
  • Export your data in a portable format

7. Cookies

We use essential cookies for authentication and session management. See our Cookie Policy for details.

8. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from minors. If we discover a user is under 18, their account will be immediately terminated.

9. Changes to This Policy

We may update this policy periodically. We will notify registered users of significant changes via email.

10. Contact

For privacy-related inquiries, contact us at our contact page.